DJI guarantee our customers are provided with fast, effective, professional and quality after-sales service. All products purchased from DJI or DJI authorized dealers have access to Refund and exchange service, Warranty service and Paid repair service within the scope of this policy. Please keep your original proof-of-purchase, receipt or DJI direct sales order number for you to exercise your rights. This policy may be amended by DJI without specific notice, the latest policy will be posted on the DJI web site.

DJI General After-Sale Service Flow